Member Services Associate - Work From Home
Customer Service / Fully Remote - Anywhere in U.
S/ Competitive pay / Health & dental / PTO / 401K matching - As a Member Services Associate you'll:
Answer tier 1 and tier 2 inquiries related to Maven's payments product, their fertility managed services benefit, and benefits design/navigation within target response times and with high member satisfaction; Engage with Maven members over both written (messaging/live chat) channels, as well as phone conversations (inbound and outbound); Investigate and address claims-related issues and benefits inquiries; Assist with updating content, communications, articles, SOPs, et cetera to help develop a robust self-serve library for agents and members alikeHiring Fast >> Recommended Skills Customer Service Telephone Consultations Confidentiality Listening Maintaining Professionalism Answer Inquiry Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v5hq64byjc167g385', 'ExternalApply-j3v5hq64byjc167g385'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
S/ Competitive pay / Health & dental / PTO / 401K matching - As a Member Services Associate you'll:
Answer tier 1 and tier 2 inquiries related to Maven's payments product, their fertility managed services benefit, and benefits design/navigation within target response times and with high member satisfaction; Engage with Maven members over both written (messaging/live chat) channels, as well as phone conversations (inbound and outbound); Investigate and address claims-related issues and benefits inquiries; Assist with updating content, communications, articles, SOPs, et cetera to help develop a robust self-serve library for agents and members alikeHiring Fast >> Recommended Skills Customer Service Telephone Consultations Confidentiality Listening Maintaining Professionalism Answer Inquiry Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v5hq64byjc167g385', 'ExternalApply-j3v5hq64byjc167g385'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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