FT Support Specialist, Operations (Work From Home) Administrative & Office Jobs - Lewes, DE at Geebo

FT Support Specialist, Operations (Work From Home)

Customer Service / Fully Remote - Anywhere in U.
S/ Up to $31 per hour / 100% paid medical benefits / 401k matching / PTO - As a Support Specialist you'll:
Help customers understand R365 software operations, catering, scheduling, and manager log functions; Manage pertinent customer communications through tickets, live chats, and phone calls; Prompt customers for information necessary to troubleshoot problem reports; Route non-operations customer issues to appropriate teams and team members; Diagnose and document software defects and escalate them to Operations Support, Manager or Lead; Identify gaps in company self-help documentationHiring Fast >> Recommended Skills Administration Microsoft Access Balancing (Ledger/Billing) Customer Satisfaction Reports Management Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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